Call connection services to contact with Xbox

A direct number is available on the Xbox’s website at no or a lower cost by clicking here.

Available Monday – Friday: 9am – 8pm | Saturday – Sunday: 10am – 5pm

Call cost £6, plus your phone company’s access charge

This call connection service is operated by Información Valiosa SL and is not affiliated with, or operated by, Xbox. Callers must be over 18 and have the bill payer’s permission.



Methods of contacting Xbox

There are multiple methods to contact Xbox. Firstly, Xbox has to include a set of contact details on its website and in the terms and conditions. In these details, you will be able to find Xbox’s phone number, Xbox’s address, Xbox’s email as well as Facebook, Twitter and other social networks that Xbox may be subscribed to.

How to contact Xbox services

When calling Xbox’s customer services phone number through our telephone connection service, you will speak directly to a customer service department of Xbox.