Call connection services to contact with Thames Water

A direct number is available on the Thames Water’s website at no or a lower cost by clicking here.

Available Monday – Friday: 8am – 8pm | Saturday: 8am – 6pm

Call cost £6, plus your phone company’s access charge

This call connection service is operated by Información Valiosa SL and is not affiliated with, or operated by, Thames Water. Callers must be over 18 and have the bill payer’s permission.



Methods of contacting Thames Water

There are multiple methods to contact Thames Water. Firstly, Thames Water has to include a set of contact details on its website and in the terms and conditions. In these details, you will be able to find Thames Water’s phone number, Thames Water’s address, Thames Water’s email as well as Facebook, Twitter and other social networks that Thames Water may be subscribed to.

How to contact Thames Water services

When calling Thames Water’s customer services phone number through our telephone connection service, you will speak directly to a customer service department of Thames Water.