Call connection services to contact with Shell Energy

A direct number is available on the Shell Energy’s website at no or a lower cost by clicking here.

Available Monday – Friday: 8am – 6:30pm | Saturday: 9am – 4pm

Call cost £6, plus your phone company’s access charge

This call connection service is operated by Información Valiosa SL and is not affiliated with, or operated by, Shell Energy. Callers must be over 18 and have the bill payer’s permission.



Methods of contacting Shell Energy

There are multiple methods to contact Shell Energy. Firstly, Shell Energy has to include a set of contact details on its website and in the terms and conditions. In these details, you will be able to find Shell Energy’s phone number, Shell Energy’s address, Shell Energy’s email as well as Facebook, Twitter and other social networks that Shell Energy may be subscribed to.

How to contact Shell Energy services

When calling Shell Energy’s customer services phone number through our telephone connection service, you will speak directly to a customer service department of Shell Energy.